5 Diamond Level Service
We pride ourselves on exceptional service and this process is the complete package! You deserve nothing but the best and if you aren't one to settle for anything less, this is for you. You won't have to lift a finger as our technicians will do just about everything necessary to prepare for your cleaning. So go ahead, sit back, relax, and don't worry about a thing. This service level includes:
- Thorough Pre-Inspection
Our technicians will perform a walk through providing you with valuable information and taking note on any areas of concern.
- Furniture Moving*
No need to try and lug that heavy sectional to a different room. You just tell us where and we'll move it for you.
- Spot Removal
Kids? Pets? Then you probably have some spots and spills. Completely removing them is our goal. And, you won't be "nickeled and dimed" on spot cleanings because with this package, it's already included.
- Pre-Vacuuming with HEPA filtration
Our powerful vacuum will deep clean and remove up to 80% of the loose soils that are damaging your carpet. Using HEPA 11 filtration and MicroAllergen technology removes 99.97% of household dust, pollen, mites and more.
- Pre-Spray Application
Our environmentally and family friendly pre-spray will help loosen all types of soil.
- Agitation of Carpet
By agitating the carpet, we loosen the soils that have become compacted due to foot traffic and time. This allows us to give you the cleanest carpet possible.
- Deep Steam Extraction
Our powerful truckmount machine will apply the appropriate pressure and temperature to remove even the most stubborn soils and cleaning agents that other cleaners leave behind.
- Post-Inspection
Your complete satisfaction is not only our goal, it's our policy. We will do a final walk through to make sure you have received a "5 Diamond level cleaning experience".
- Protector Application
Using a great protector will help keep your carpet cleaner longer than unprotected carpet.
- Speed Drying
Our powerful air movers will allow your carpet to be virtually dry when we are finished.
- Final Grooming
Grooming the carpet will fluff and set the nap to allow faster drying times and gives the carpet a brand new look and feel.
- Complimentary Bottle of Spot Remover
We've cleaned and protected your carpet and it looks great. But then, life happens. No worries! Now you have the world's best spot and stain remover under your sink.
- Spot and Spill Warranty
You have a spot or spill that occurs after your cleaning. You've tried getting it out with the world's best Spot Remover but it's being stubborn. Call us within 5 days of the spill and we'll clean it for you, for FREE.
- Courtesy Check-Up Every 6 Months
The Institute of Inspection, Cleaning and Restoration Certification, (IICRC) recommends professional carpet cleaning should be done at least every 12 months. We'll help you keep your carpet cleaner to ensure that it lasts longer by checking it every six months.
*There are some items we do not move for liability reasons and to ensure the safety of our customers and our technicians.